Returns & Exchanges
At Emma Relief, we want you to feel as confident in your wardrobe as you do in your own skin. If your purchase doesn't fit perfectly or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Print and Ship
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.