Frequently Asked Questions

Everything you need to know about your Emma Relief shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer support team.

Are your materials sustainably sourced?

At Emma Relief, we prioritize quality and ethics. We work closely with our suppliers to ensure our fabrics meet high standards for durability and responsible manufacturing.